Frequently Asked Questions
How does the Grasshopper Solar Program work?
The program is designed to use your roof to support clean solar energy. We install solar panels, at no cost to you, and recover our investment over a 20-year period. Naturally, we’ll share with you some of the income generated by your roof. You can choose to have your share either up front, or annually. After 20 years, the panels are yours, and all the income generated will go directly to you.
What’s in it for me?
A lot, actually. First, you’ll be helping the planet by generating clean energy. Second, it costs you nothing and Grasshopper Solar will pay you. Third, solar panels will protect and insulate your roof so your home will be cooler in summer and warmer in the winter. Plus, after 20 years you own the system, which should produce power for another 20 years.
How is this possible? It sounds too good to be true.
The Grasshopper Solar Program is completely legitimate. There’s no catch. We work within the guidelines established by the Ontario government’s microFIT program, whose mandate is to dramatically increase the renewable energy produced in the province.*
Will I be able to use the power generated?
No. The Ontario Government has clear mandates. The microFIT program is not set up to power your home directly. If you want to use the energy generated by your solar panels, you will have to buy the panels yourself along with a self-supporting battery system.
When do I get paid?
You’ll receive your first payment after you’re connected to the grid and we receive the contract from the government. You will continue to receive a cheque annually for the next 20 years.
If you have opted for our Own Your System Sooner program, there is no incentive payment to you.
How will this impact my house insurance?
The insurance for the solar system is arranged and paid for by Grasshopper Solar – with up to $10 million in coverage. However, please consult with your insurance company to confirm there is no change to your existing coverage.
How do I know if I’ll qualify?
You qualify if your property passes an on-site evaluation and your local electricity provider gives the approval to connect.
What happens during a house inspection?
The roof shingles and rafters are inspected and photographs are taken of the roof. This information will be used when engineers design the panel layout. The hydro service is also checked during the visit.
What approvals are necessary?
There are a number of government bodies from the local municipal department to electrical companies and the IESO that have to provide approvals before a solar system is installed. Thankfully you don’t have to worry about any of them because we take care of all the paperwork.
What do I do with the emails I receive from the IESO and my hydro company?
If you received an email from the IESO, you do not need to act on it. We are constantly monitoring them, and responding as needed. However, you are welcome to login to your portal, with the username and password provided with your contract, and review the information. If you receive and email from your hydro company, feel free to review the information. However, you don’t need to worry about filling in the forms or paying any fee’s. Leave that to us, you’re in good hands.
Who develops the design?
Our engineers develop the design so that the solar panels are optimized to receive maximum sunlight.
How are the solar panels attached?
The first thing we install on your roof is a premium flashing system. This protects your roof from leaks. Once it’s in place, we install the aluminum rails. These rails last for years. They are bolted onto your roof rafters or trusses to ensure the panels are attached securely. The solar panels go on the rails and the rails go on the bolts.
Where do the panels go?
The solar panels are positioned on the roof to tap into optimum sunlight. For residential solar systems, they go on typical shingled or barn steel roofs; however they are not installed on flat roofs.
Will this damage my roof?
No. Solar panels actually extend the life of your roof, protecting it from direct sunlight, wind, rain and snow. In the unlikely event of damage caused by the panels, we’re responsible for repairs and maintenance. General roof maintenance is, of course, your responsibility.
Who connects the panels?
The Grasshopper Solar electricians hook up the solar panels and they work with the local electricity provider to connect it to the grid.
What do I get after 20 years?
After 20 years, the solar system and the energy it generates will be yours to send out to the grid for your own profit. And because solar panels last a long time, it will keep on producing energy efficiently.